Dedicated volunteer management and engagement tools are essential for nonprofit leaders when it comes to running a productive volunteer program.

For organizations who have invested in a CRM (constituent relationship management) tool that focuses on donors or members, there may be a need for additional functionality when it comes to volunteer management.

After all, trying to manage volunteer shift scheduling, hour tracking, events, waivers, and feedback in a system not necesarily designed to handle those things can be nerve-wracking to say the least. And you definitely don't want to try to manage this data outside of your CRM via spreadsheets or even *gasp* paper files.

For users of Raiser's Edge NXT, finding the best volunteer management software that also integrates with NXT doesn't have to be a challenge.

We of course believe that Civic Champs is ideal for those using Blackbaud Raiser's Edge NXT, as our integration brings together the power of NXT with the intuitive features of our volunteer management tool.

That being said, we also know there plenty of good options that volunteer managers should consider.

In this article, we have reviewed four different software solutions including Golden, VolunteerHub, RosterFy, and Civic Champs. You'll also find a brief list of other volunteer-adjacent software tools that integrate with Blackbaud Raiser's Edge NXT.

Be sure to check the Blackbaud Marketplace to see how each integration works, and to see more integrations for every nonprofit administration topic and discipline you can think of.

Volunteer Software Solution Comparisons

With so many great options available, it can be difficult for nonprofits to determine which software solution will work best for their volunteer management needs.

If your nonprofit organization is looking for the solutions with an RE NXT integration, affordable pricing and robust features, your top four software solutions will include the following:

• Civic Champs
• Golden
• ‍VolunteerHub
• Rosterfy

Here’s a quick rundown of the top solutions, including ratings on pricing, usability and customer support in addition to advantages and considerations.

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Civic Champs ‍

Civic Champs is a volunteer management software that allows leaders to seamlessly track, manage, and engage volunteers. One its most unique features is the micro-donations, which make the right ask at the right time to maximize donations. Civic Champs offers a kiosk mode and dashboard, and is ideal to use for volunteer check-ins or events. 

• Pricing: $25-$450/month depending on size
• Usability: extremely user friendly and intuitive, technology eliminates many time-consuming tasks.
• Customer support: ability to schedule demos to understand how the platform works, and offers email, phone, and web support with dedicated customer success associates for every customer.
• Integration Details: the rich information that Civic Champs is collecting daily on volunteers flow directly and automatically to your RE NXT and appears on custom tiles for your home dashboard and constituent profiles.  

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Golden

Golden is a flexible volunteer management app that includes background checking. Users can recruit and engage volunteers, automate shift handling, background checks, attendance, hour tracking, student & employee reporting, and capture website signups.

• Pricing: starts at $110/month with limited features
• Usability: Award-winning for ease of use and functionality
• Customer support: free email and chat support, very few online reviews available

Advantages: all-in-oone system, highly customizable and easy to incorporate into most nonprofit organizations.

Considerations: enterprise (quoted) pricing is required to unlock integrations and most features.

Integration Details: when you list volunteer opportunities in Golden, Golden and Raiser’s Edge NXT will track all records and contributions.

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Rosterfy

Rosterfy is a volunteer management system that simplifies scheduling, maximizes engagement, and improves volunteer tracking.

• Pricing: $5,000/year for a core account with up to 250 volunteers and 2+ admins
• Usability: flexible software that includes third party integrations and an intuitive interface
• Customer support: 24/7 live rep, FAQ section, forums for users to ask questions, as well as phone and email support

Advantages: this is one of the more user-friendly volunteer management platforms available, and Rosterfy consistently releases new features and updates.

Considerations: this app does not allow users to share reports.

Integration Details: anytime you or your volunteers update their details in Rosterfy, it will automatically be reflected in your Blackbaud account.

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VolunteerHub

VolunteerHub is a volunteer management software that integrates with Salesforce, Raiser’s Edge and eTapestry. Features include waiver tracking, group management, fundraising, and brand specific pages for event registrations. 

• Pricing: $150/month for up to 1,000 volunteers, $260/month for up to 2,500 volunteers 
• Usability: simple and secure; most useful for CRM integration
• Customer support: offers tutorials, blogs, and various webinars

Advantages: the points system allows managers to easily have all the things they need in one place, such as waivers, event sign ups, and emails.

Considerations: the integration is not native, and requires a special plug-in.

Integration Details: requires the VolunteerHub Synchronizer, a special plug-in that allows you to synchronize your volunteer information, such as name, date of birth, contact information and event hours into The Raiser's Edge.

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Civic Champs has the best and deepest integration with Raiser’s Edge NXT

Civic Champs is not the only volunteer management tool that integrates with RE NXT, but we do provide the most integration points. Each option provides real-time update of data, but only Civic Champs has a native API integration, allows you to set-up in one click, has deep-linked profiles, and provides users with a rich constituent tile.  

Other volunteer-adjacent integrations

While not strictly volunteer management-focused, there are a number of additionalRE-integrated apps that you may find valuable to your volunteer program:

• pickAtime Scheduling
• SAM
• ConciergePad
• OutreachCircle
• Visitu

For more information, check the Blackbaud Marketplace and search for "volunteer."

With so many great options available, it can be difficult for nonprofits to determine which software solution will work best for their volunteer management needs.

Be sure to check online reviews, talk to other users, and make time for a comprehensive demo of each software application, tool and app you consider.

Best of luck!

As CEO of Civic Champs, I lead our team of passionate change leaders to create technology solutions to create a seamless and rewarding volunteering experience for both volunteers and service organizations.